Pages

Wednesday, July 15, 2015

Uber taxi south africa contact number

Uber Customer Service Number South Africa : Uber South Africa

https://www.uber.com/cities/johannesburg

https://twitter.com/Uber_RSA

86 comments:

  1. I had a terrible experience with uber this morning around 1: 30 am in South Africa. It's worst experience ever. I need to fight for my right cause uber try to fraud me after dumping me like trash on the road and left with my female guess. Wow can't believe South Africa uber do this.

    ReplyDelete
    Replies
    1. Uber SA especially Cape Town is very unprofessional. drivers are greedy and rude.

      Delete
    2. I have made use of UBER Cabs, living in Pretoria area, for the past two months, the fare has always been exactly the same, however yesterday on a ride from Rietfontein to Queenswood, and from Queenswood to Waverly (which is a shorter distance) the fare more than doubled, it was the exact same time, the ride back to Rietfontein from Waverly was correct, the guy saying we not busy at all................... what is going on it was the same driver from Rietfontein to Queenswood the fare was near to double than what it had been the previous times, the same driver on the ride from Queenswood to Waverly (a much shorter distance than that of Rietfontein to Queenswood) the fare near to triple, same driver, when I questioned him he said it goes on demand and they very busy, BULL............. suddenly the ride home was right different driver, I do not buy that nonsense sorry.............. the guy who rode me home said WE ARE NOT BUSY AT ALL THE WHOLE MORNING, THERE IS NO DEMAND today.......... if this continues I will make use of another cab service, bunch of cheating going on with certain drivers finished, the one guy last Sunday I told him it stated on the app it is this price he tried to double it, i put the money in his hand and said have a good day............. please see to it or I will make use of another service, also sometimes a ten minutes wait turns into a forty minute wait making one have to call again and again and again

      Delete
    3. disappointed yesterday in the awful service, had not experienced this previously except for the one who tried to make the fare more than what it was said on the app, something clearly yesterday was not right, more than double, more than tripe for a shorter distance, quiet time of the day, same time as previous Sunday come on stop the nonsense, you will get yourselves a bad name

      Delete
  2. Please help urgently. I left my tablet in my uber last night and that is where I have my app stored and I cannot contact the driver. My name is Marcus Fortuin my trip was dated 10 september 2016 at 2:29am the drivers name is Mbongeni. The website lost page doesn't seem to be working.

    ReplyDelete
    Replies
    1. Hi I also lost my phone. I left it inside an uberX with a driver named Patrick Thabo a few months back. I've tried contacting him but he hasn't been responding.
      It's a Samsung J1 (black)/has no cover. Please help.

      Delete
    2. not sure what area you were in, but previous week a cellular lying on back seat of uber cab, I handed it to the driver I told him someone must have left it here, make a case my advise, this was in the area of Pretoria unsure where you were, do not leave it make a case at the police station finished

      Delete
  3. uber drivers at times very unproffessional ,he called me to cancel trip i confirmed and 10 minutes later he did not cancel it i had to cancel it and i was charged driver name is Patrick care Toyota corolla reg number DT73TWGP WHITE

    ReplyDelete
  4. So this guy ***Thando Bravo Tukulu*** goes on Facebook making hate speech and he says he works at Uber

    Thando Bravo Tukulu Bitch I'm a nigga that'll come and shoot your hoe ass and you and your bitch family ain't gonna do nothing!

    Thando Bravo Tukulu If anything, that disabled piece of shit deserved it and every one of you white ass-wipes deserve such treatment!!!
    (in reference to the white guy kidnapped in Chicago)

    Driver at Uber
    Works at SHESHA Lifestyle
    Sales Assitant at ALDO Shoes
    Former Nike Specialist at Shesha store
    Worked at Johannesburg
    Former Health and Fitness Trainer at Virgin Active SA
    Former Sales Assistant at Nike Factory Outlet
    Former Sales Assistant at adidas
    Studied Business and Marketing Management. at Jeppe College
    Went to Lamula Jubilee Secondary School

    ReplyDelete
  5. here is a link to his profile - https://www.facebook.com/photo.php?fbid=824088827617564&set=a.153996514626802.36013.100000493640737&type=3&theater

    ReplyDelete
  6. I just got an e-mail from uber telling me that I used uber today, but I did not use it today. This is becoming dangerous. Funny enough is it was from some place to my house

    ReplyDelete
  7. Hi today I requested a taxi to westville mail. The driver cancelled after 7 min. I was told to reordered the second driver cancelled after 15 min. I was told to reorder. Third tax final picked me up. Now I have been charged for a cancellation which I did not do

    ReplyDelete
  8. Hi today I requested a taxi to westville mail. The driver cancelled after 7 min. I was told to reordered the second driver cancelled after 15 min. I was told to reorder. Third tax final picked me up. Now I have been charged for a cancellation which I did not do

    ReplyDelete
  9. I can't contact uber Ho. Want to know why I can't pay cash. Have to register with a credit card but I don't have 1..happy 2.pay cash...pls someone help

    ReplyDelete
  10. I can't contact uber Ho. Want to know why I can't pay cash. Have to register with a credit card but I don't have 1..happy 2.pay cash...pls someone help

    ReplyDelete
  11. My wife paid an amount of R1090 for service but she never used UBER. A Fraud case were registered at our Bank. UBER needs to take responsibility.

    ReplyDelete
  12. I can't request an uber, I'm told I didn't make a payment of R95 from last night and yet I made a cash payment. I don't understand how as I paid R100.

    ReplyDelete
  13. I can't request an uber, I'm told I didn't make a payment of R95 from last night and yet I made a cash payment. I don't understand how as I paid R100.

    ReplyDelete
  14. How do I contact UBER. I was charged twice for one trip

    ReplyDelete
  15. Charged twice for a trip on 27 March 2017. Uber refuses to reverse the charge. Every time I contact them they have a different excuse / explanation. I want my money back now!!

    ReplyDelete
  16. Used uber last night 7pm. Wallet fell out in back seat. Only realised it was gone at 4pm next day. Driver had wallet but never called. He's claims another passenger gave him the wallet. Surprise all the money is gone. I'm curious as to why he never contacted me if me details were in my wallet with drivers license and credit card. Seems a bit suspicious to me bearing in
    Mind there was several hundred rand in the wallet!

    ReplyDelete
  17. Dear Uber

    I am confused as to how your promo-codes are applied, I was looking at the trip I took on the 5 April 2017 where it says the subtotal for my trip is R158 and I should have paid R103. This statement is untrue because I paid the driver R158 not R103 meaning my code did not apply in time before I paid. The Thursday trip of R25, the driver cancelled on me so I don't understand how that is billed on me when I waited for the driver and he never showed up.

    Due to this I need clarity on the trip I took on the 29 March 2017 at 7:55am because it says I took a trip to Airport, that too is untrue because my trip was to BEllvile so this means I was overcharged on my trip. I kept quiet because it was my first trip and I did not understand how Uber works, now that I have a bit of understanding I need clarity please.

    I hope to hear from you soon as I am currently disappointed with Uber.

    regards
    Andiswa

    ReplyDelete
  18. Uber is very unreliable and the drivers are very unproffesional and incompetent. I have changed to taxify- faster, cheaper, always on time and great service.

    ReplyDelete
  19. Hi , I got billed R3600.00 last night and I did not use uber. Now I want to query this can not find a phone number anywhere. If anyone knows of a direct line please let me know.

    ReplyDelete
    Replies
    1. absolutely same problem.debited 1199.00 .does anyone have a number for these wankers.they operate in a very sinister mode.i think we should boycott this useless service

      Delete
    2. I GOT BILLED THE EXACT SAME AMOUNT.HOW DID YOU SORT THIS OUT AS I CANNOT CONTACT THEM ANYWHERE.

      Delete
    3. Did you manage to get reversals??they did same to me please assist 0842266577

      Delete
    4. omw I got R3600 taken by uber too. I got a notification after 4am in the morning. Does anyone know who to contact to sort out as my bank said it was approved and uber has money. Uber said it's the banks fault.

      Delete
    5. if you get billed for something you not liable to pay, ignore them or go straight to the cops and make a case of fraud, UBER you getting yourselves a bad name not good, time to take these comments seriously, I also noted no number one can get through to, no email address, you getting yourselves a very bad name because of a few time to take action and get your act together, glad I saw this, disappointed truly will make use of another service now thanks not good, ignore them if they bill you and you not responsible to pay and go and make a case of fraud at cop station against them

      Delete
  20. My son was left stranded on Saturday night 8/4/2017. Uber deducted money for the call out fee BUT THE DRIVER NEVER PITCHED. This is absolutely disgusting!!!! Shame on you UBER!!! Never Again !!!!

    ReplyDelete
  21. Ellen today I requested for an uber from East rand mall and it was paid before it arrived the sum of R297 and it didn't pick me up i waited and waited.Now I am stranded .please refund my money so that I can catch any taxi

    ReplyDelete
  22. Ellen today I requested for an uber from East rand mall and it was paid before it arrived the sum of R297 and it didn't pick me up i waited and waited.Now I am stranded .please refund my money so that I can catch any taxi

    ReplyDelete
  23. I have arived at jhb gautrain station and requested ubar about 3 ubers canceled and had to go back cause no one came to pick me up now im charged canellation fee for no service

    ReplyDelete
  24. Please rwfund my money cause icwas not picked up your drivers kept on canceling i had to request many times and they cancel after a while while im loosing my time to go to work. I need my refund. It debited from my account

    ReplyDelete
  25. I left my Keys in Uber Car. Next day the Driver doesn't contact me to let me know he is here to drop off but let's himself in my building and asks around for me and comes to my flat ! Why did he not contact me when he arrived?? Now he most probably made a copy of my key and knows where I stay ! Uber you need to address this Situation. I have emailed the GM Alon as well. Await response. Mumtaaz

    ReplyDelete
  26. I left my Keys in Uber Car. Next day the Driver doesn't contact me to let me know he is here to drop off but let's himself in my building and asks around for me and comes to my flat ! Why did he not contact me when he arrived?? Now he most probably made a copy of my key and knows where I stay ! Uber you need to address this Situation. I have emailed the GM Alon as well. Await response. Mumtaaz

    ReplyDelete
  27. i have left my phone in the uber and cannot contact the dricer.

    ReplyDelete
  28. How do I get hold of the uber driver I used last night/this morning???? I left my phone in the vehicle, all the drivers details obviously on the phone????

    ReplyDelete
  29. Hi how do I get my receipt from my device,not able to send it or copy it , I need to print it so I can claim money back

    ReplyDelete
  30. Hi, I had an outstanding payment of R25.00 from 01/04/2017 when the driver refused to take me with groceries and 4 passengers. I asked him to cancel it on his side since he did not want to take us. I then request another Uber and I could see the driver drove all around the parking and he was not even looking in my direction and after a while it showed that he cancelled the trip. I then requested Uber a 3rd time, but the driver never even arrived at my destination, the GPs showed that he was gonna be 11 minutes, but he did not even move from one place for about 5 minutes. Please note that I am disabled and can't run when I see Uber arrive and the drivers don't even look in my direction in order for me the wave at them. I have never had problems with Uber until now. Now I am stuck with no transport to go anywhere, I can't even go to the shops or church because it is too far to walk. I added a debit card and an amount of R13.34 was debited from my account. I then made a payment for R25.00 and an amount of R11.66 was debited. On Saturday 06/05/2017 I requested Uber and paid R23.00 by debit card. On my return trip the fee was R22, less a R2.00 discount, but it showed an outstanding amount of R50.00 which I had to pay the driver. Where did the extra R50.00 al of a sudden came. I think Uber is ripping us off big time. Please refund my money ASAP or I will have Uber blacklisted. Enough is enough.

    ReplyDelete
  31. I ALSO GOT BILLED R3600 FOR A TRIP THAT NEVER HAPPENED .HOW CAN YOU POSSIBLY GET BILLED THAT AMOUNT ANYWAY.I DONT KNOW WHO I CANT CONTACT OR EMAIL TO GET THIS ATROCITY SORTED OUT.
    THEY ARE CHANCERS AND ALOT OF PEOPLE HAVE BEEN LITERALLY TAKEN FOR A RIDE.

    ReplyDelete
    Replies
    1. How did you manage to sort this???please advice 0842266577

      Delete
  32. hello please help me . uber keeps deducting from my account. How can I stop it
    /

    ReplyDelete
  33. My uber was late to arrive showing 12 minutes and I cancelled and now I have no access as it says I have problem with payments option. Im a cash payer who has done well with close to 20 rides. I now use a competitor instead of your service as I prefer. Unblock service i will pay R25 of cancellation fee

    ReplyDelete
  34. Uber the worst services in South Africa. Sending one amount when you require drive,and double after. Stilling from account,for drive what you never had. Don't use. This is Africa

    ReplyDelete
  35. took an uber from work to GREENSTONE RIDGE shopping center chard for three rides but only took one. Now to get it corrected is a big story.

    ReplyDelete
  36. This total nonsense...I have made pick for 10:30 and till no the driver has not arrived...on the tracking it Kat shows that the drivers were changed and when you phoned neither had the audacity to answer the phones...close to 2 hours I am still waiting an I had an appointment for 11:00...Bhekithemba who Drives a Toyota with number plate FG and Bruce who Drives A KIA RIO FL69ZPGP...neither have responded and this was going to be my first time using Uber, thou I definitely will NOT be recommending it to anyone...This is nonsense.

    ReplyDelete
    Replies
    1. Excuse the spelling errors...I am fuming.

      Delete
  37. This uber is fucked and kak, two weeks ago called a taxi, never arrived, called it again, R25 was imposed we agreed to pay.. still we never got a taxi... following morning SMSs were flocking, charges from that kak company... decided to let it go, two weeks later more charges...
    I will never recommend that this services to anyone and I hope more taxis are destroyed in Pretoria.,, drivers r very rude... I will not let this fraud go on...

    ReplyDelete
  38. Hi,

    Does the support centre have an email contact for me please?

    ReplyDelete
  39. I have never used Uber services before but they debited R3448.02 from my credit card and I don't even know their contacts ,I tried emailing them on the help email and they don't respond,Uber is totally nonsense

    ReplyDelete
  40. I left my phone in a ride i took Saturday who dO I call, please assist me with aN Uber contact for Cape Town

    ReplyDelete
  41. I booked Uber one driver came and five minutes later another driver comes again I don't know what's wrong with Uber ... Now I am charged for an extra ride . Please refund me Uber

    ReplyDelete
  42. Lost a cell phone in a ride yesterday and the driver still hasn't made contact, how can I get help?

    ReplyDelete
  43. I have been charged 4 times by Uber but haven't used their service for over a month. They not responding to my emails. How can I escalate this?

    ReplyDelete
  44. Ek is hoogs teleurgesteld met die reëlings van Uber! Elke keer as ek 'n uber reël moet ek omtrent 4 reël voordat daar uiteindelik een 40 minute later opdaag. Dit is verskriklik frustrerend en ongelooflik onveilig om vrou alleen buite in die publiek rond te staan totdat daar uiteindelik een opdaag nadat die vorige 3 / 4 gekanselleer het en net glad nie eers opgedaag het nie. Intussen word daar met elkeen 'n bedrag afgetrek en betalings vind oor en oor plaas sonder dat daar enige diens gelewer word. Dit is glad nie proffesioneele optredes ie en moet asb aan gewerk of verander word. Dankie

    ReplyDelete
  45. Last night one of your shocking drivers uber pulled a gun out on us after he decided he no longer wanted to continue this trip and we started arguing with him that he cannot just drop us off in the middle of the night in the middle of nowhere, I am absolutely horrified and in absolute shock.

    It is so disgusting that we cannot contact you guys directly because this sh*t needs to get sorted out!!

    ReplyDelete
  46. I took a trip this past weekend and I was not aware that my bank account is still linked so I paid cash since there was no option for me to select and so I paid for one trip twice and the driver didn't even say I paid already. How do I recover my money?

    ReplyDelete
  47. Very unprofessional and dishonest Uber Cape Town I mean how can he like that??? Please help soI cab recover my money

    ReplyDelete
  48. Please contact me urgently regarding R3600 taken off my account by uber. This is not acceptable.

    ReplyDelete
  49. Please stop deducting from my account, i did not call a urber but amounts are going off from my account. Last contact i called an urber you did not come but you deducted twice for the amount, and today you are still deducting, please refund me back...Please help. azolaskweyiya@gmail.com

    ReplyDelete
  50. Hi,

    I have been double cab charge for a fare how do I speak to an agent to query this. do anyone have a contact telephone for Johannesburg area

    Many

    ReplyDelete
  51. Yesterday I called an Uber and unfortunately got stuck on a phone call. I saw the Uber driver pull up and asked my colleague to please ask him to wait a minute. I got outside and got stuck behind the safety gate that could not open. I showed him again I'm sorry - please wait while I try to get the gate open - AND HE DROVE AWAY!!! Of course, I had paid by EFT and therefore I had lost my fare without the driver even telling me he could no longer wait - he drove off while i was right in front of him!!

    ReplyDelete
    Replies
    1. My name is Bev Weber and my number is 071 448 6477

      Delete
  52. Yesterday I called an Uber and unfortunately got stuck on a phone call. I saw the Uber driver pull up and asked my colleague to please ask him to wait a minute. I got outside and got stuck behind the safety gate that could not open. I showed him again I'm sorry - please wait while I try to get the gate open - AND HE DROVE AWAY!!! Of course, I had paid by EFT and therefore I had lost my fare without the driver even telling me he could no longer wait - he drove off while i was right in front of him!!

    ReplyDelete
  53. My phone erroneously submitted a one star instead or five star for my ride how can i change this
    ZAR176.00
    Thanks for choosing Uber, Francis
    1 September 2017 | uberASSIST

    9:12 | 144 Rivonia Rd, Sandown, Sandton, 2031, South Africa
    9:34 | 082 Vodacom Blvd, Noordwyk, Midrand, 1687, South Africa

    Picture of TINASHE
    You rode with TINASHE
    20.66
    kilometres
    00:21:35
    Trip time
    uberASSIST
    Car

    ReplyDelete
    Replies
    1. worst service these guys are offering i request an Uber in centurion and the driver that was suppose to come never pitched up by the name of LUCKY i had paid by EFT and the cancelled my trip so now they charge me R25 for cancellation and still my money for the trip is gone R134 .can they please clarify if its uber policy to steal from clients because they now charge me for the trip that never happened,this is so unprofessional

      Delete
    2. worst service these guys are offering i request an Uber in centurion and the driver that was suppose to come never pitched up by the name of LUCKY i had paid by EFT and the cancelled my trip so now they charge me R25 for cancellation and still my money for the trip is gone R134 .can they please clarify if its uber policy to steal from clients because they now charge me for the trip that never happened,this is so unprofessional and then i requested the second uber and the drive was Samuel and he did the same as the 1st drive this is so unfair so drivers are making money by cancelling trips on client as long as the trip has been paid for this is so unacceptable,uber really needs to resolve this,and the disappointing part is that there is no call center you can contact to complain against these drivers that are stealing our money.

      Delete
  54. In response to all the negative comments I have been reading about the Uber drivers. I use only Uber. I use them 4 to 6 times per day, mainly in the Joburg and East Rand areas. For the past 4 months that I have used Uber I have never had a bad experience, never had them try to cheat me. All the drivers that I have had have always been well mannered and treated me like a customer that I would expect from them. The reason I decided to write this review is to praise Uber on the professional way I have been treated amidst all the negative reviews they too deserve a positive review. The only incident I had yesterday was at East Rand Mall on calling for Uber outside the Game entrance was two lowlife meter taxis guys tried to intimidate me and followed me down the road for approximately 1km in till they cowardly went back to the mall to intimidate some other unsuspecting Uber customer. Time that the police with their special task force do some real work... I would never use a meter taxi only Uber for me. Even if I have to walk where I need to be. Well done Uber.

    ReplyDelete
  55. Hi Uber
    Please contact me, my number is 071 997 2028, Someone is using my bank card to pay uber without my knowledge, please contact me, its urgent.

    ReplyDelete
  56. Hi Uber
    Please contact me, my number is 071 997 2028, Someone is using my bank card to pay uber without my knowledge, please contact me, its urgent.

    ReplyDelete
  57. Used the Uber service for the first time. The amount quoted before accepting on my phone and the amount i was charged when i arrived at my destination were not the same. I was overcharged and the driver told me that is the amount showing on his phone and that i must pay that amount. Disgusted in the service and feel like i have been cheated and robbed. Will never ever use there service again. First impressions are last impressions. No wonder their license has been cancelled in the UK. obviously they cannot match up to their standards. South Africa should follow suit.

    ReplyDelete
  58. I was charged twice for the same trip. Can you please investigate.

    ReplyDelete
  59. I am looking for talent nkosi your driver I Left my back I have his contact his ignoring my calls please ask him to call me 0613525393

    ReplyDelete
  60. I need my bag please call him to return it because his ignoring my calls his number 078 819 8616

    ReplyDelete
  61. Hi there Uber Cape Town - Please give me your HQ Telephone Number.

    ReplyDelete
  62. Hi....I need assistance with tracking down one of the uber driver and the owner of the vehicle. I was bumped by a drunk uber driver on saturday afternoon and my car is badly damaged, I took the car registration and his contact details. However I am unable to get a hold of him till today. Reg no CJ68GGGP...his name is Zamokuhle Mlambo,HIS NUMBER IS 0603836124 and the owner of the car is Logo S

    ReplyDelete
  63. Lost my Uber app while phone was in for repairs. Reloaded app BUT when I tried to enter my password it told me it is incorrect I requested Forgot password but that also did not work My connect no is 0833757742 and name is Alfred Koch

    ReplyDelete
  64. I'm glad I found this web site, I couldn't find any knowledge on this matter prior to.Also operate a site and if you are ever interested in doing some visitor writing for me if possible feel free to let me know, im always look for people to check out my web site.
    Child Support Agency (CSA)

    ReplyDelete
  65. I need an urgent contact number for UBER

    ReplyDelete
  66. Good day

    I need the number for a Uber Driver Named Xolani , He drives a Blue Toyota Avanza with a NUZ number plate . I dropped my phone on the back seat of his car in durban on the 24 December 2017 at approximately 3:00am .

    Please help me with this as my phone has all my business clients details on it.
    Please call me on 0842510932 -Eugene

    ReplyDelete
  67. I requested an uber yesterday at night from Cape Gate to Protea Heights. I was give a driver by the name Aaron, he came and never stopped then he cancelled the tripped they gave me another driver, he also cancelled the trip and the they gave me the 3rd driver who took forever to come whenever I cancelled to try and rebooked again It now shows that I have to pay R25 for Aaron who never even stopped, I am sorry I have been using Uber for sometime now I never experienced such a shocking experience with your service. This is very unprofessional and can be reaping people money like this. We use you because we thought you were professional but you must teach your drivers to be professional too. I am sorry but I won't use you again. I will find professional service providers.

    ReplyDelete
  68. Dishonest crooks!
    From the busstop in DBN, I neede a taxi to take me to the Sinfonia drop off zone. I went onto the internet and came accross a available taxi namely ND626082 Toyota Corolla which stated 4.2 km to my destination and that the cost will be R 32.00. When my father and I got in the taxi driver had no idea where to go. I tried to explain to him that we need to get to the MSC Sinfonia cruise ship. He drove to where the container are offloaded and were lost. He failed to use his gps. He stopped at various places asking people for directions. His boss, BK, phoned him to which the driver said I gave him the wrong address but I had all the information on my phone when I was looking for a taxi... When BK spoke to me, he and the driver instructed me to pay R 245.00 otherwise me and my father would not be allowed to get out of the taxi. I did not receive a receipt or anything. The one lady had to explain 5 times and asked him why he wasn't using his gps... This was a horrible experience for me as I was taken advantage of and pushed in a corner and threatened. This was the companies' mistake and I await this company to refund my money! I would strongly urge people to NOT use this company. DISHONEST AND CROOKES!!!!!!!!!!

    ReplyDelete
  69. I had a terrible experience I took Uber. The driver took my possession my tv and sound system. The number plate is FP21DR GP Elijah Ndlovu.

    ReplyDelete
  70. I need an Uber customer service email address please.

    ReplyDelete

ShareThis